Online Support for Carers

Sidekick

Sidekick is a confidential helpline for young carers in the UK, aged 13 to 18 - and up to 25 for those with special educational needs and disabilities (SEND). You can message us any time, about anything that's bothering you as a young carer.

When is Sidekick open? Monday - 9.30 am to 7.30 pm, Tuesday - 9.30 am to 4.30 pm, Wednesday - 9.30 am to 4.30 pm, Thursday - 12.30 pm to 7.30 pm, Friday - 9.30 am to 4 pm.

Text 07888 868 059, Email: sidekick@actionforchildren.org.uk

Carers Inspiration Project

A collection of inspiring stories from carers who successfully applied to further/higher education and were successful despite the challenges and adversity caring can bring.

Hope Support Services

Youth-led online support is available to anybody aged 11-25 when a close family member is diagnosed with a life-threatening illness.

Digital Resources for Carers

Carers UK have developed their ‘Digital Resource for Carers’ which brings together a wide range of content to ensure carers have access to useful information and advice on key areas including health & wellbeing, support, technology and caring, financial planning, and working and caring.

YoungMinds Crisis Messenger Service

Free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258. A trained volunteer will then make contact in less than 5 minutes. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Childline's 'For Me' counselling app

Childline has launched an app that is the first to provide counselling to young people in need of help directly through their mobile devices. Available as a free download so young people can easily access Childline's online services (currently only available on Apple phones - Android version in development). App includes access to:

  • 1-2-1 chat with a counsellor
  • 'Ask Sam' problem pages
  • Private locker - a personal area where young people can track their mood and write down their thoughts.

Kooth - free, safe and anonymous online support for young people

XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Available Monday – Friday 12pm – 10pm, Saturday – Sunday 6pm – 10pm