SYC will be closed from 24th December and will reopen on 5th January.
We hope you have a lovely festive break but know that this time of year can be hard. If you need any support while we are closed, here are some organisations that can help.
In an emergency (fire, health or crime) - call 999.
For a crime or nuisance behaviour that isn’t an emergency - call 101.
If you’re under 19 and need someone to talk to, Childline is free, confidential and available any time, day or night. You can talk to them by calling 0800 1111, by email, or through 1-2-1 counsellor chat
If you’re worried about your own or someone else’s safety, call the Sheffield Safeguarding Hub on 273 4855 (open 24 hours a day).
If you’re worried about money, energy costs and food, the council have lots of information here.
If you’re experiencing or worried about domestic abuse:
Find information about local services here
The National Domestic Abuse Helpline is available 24 hours a day, 7 days a week- 0808 2000 247
In an emergency call 999.
If you’re struggling with your mental health or need someone to talk to:
Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone) or email jo@samaritans.org.
Campaign Against Living Miserably (CALM). You can call the CALM helpline on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. If you prefer not to speak on the phone, you can contact them via their webchat service or WhatsApp. (5pm–midnight every day).
Shout. If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
Kooth. Online, confidential support and counselling for under 18s in Sheffield. Open all over the holidays (chat service only available 4-8pm on Christmas Day)
Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 , email pat@papyrus-uk.org or text 88247.
MIND have also got some tips on coping with Christmas
If you care for a sibling and would like some support or info over the holidays, have a look at Young Sibs Website here.
If you’re worried about drug or alcohol use (yours or someone in your family):
the Sheffield Recovery Directory contains lots of local resources, helpful information, and a supportive community
Adfam has information for the whole family
Nacoa has information for anyone affected by parental alcohol use.
If you’re 16-25 and are homeless or at risk of homelessness, call Roundabout on 0800 1935222 Mon-Fri 10am-4pm (Closed Weekends & Bank Holidays). At other times, call 0800 7311 689 (Sheffield Council)
If you’re homeless, at risk of homelessness or are unsafe in your home, call Shelter on 0808 800 4444 or use their webchat. Monday to Friday, 8am - 6pm | Closed bank holidays


