Caring for yourself this Christmas

SYC is closed from Friday 23rd December and will reopen on Tuesday 3rd January.

We hope you have a lovely festive break but know that this time of year can be hard. If you need any support while we are closed, here are some organisations that can help.

  • In an emergency (fire, health or crime) - call 999.


  • For a crime or nuisance behaviour that isn’t an emergency - call 101.


  • If you’re worried about your own or someone else’s safety, call the Sheffield Safeguarding Hub on 273 4855 (open 24 hours a day).


  • If you’re worried about money, energy costs and food, the council have lots of information here: https://www.sheffield.gov.uk/cost-of-living


  • If you’re experiencing or worried about domestic abuse:

    Call the Sheffield helpline on 0808 808 2241 FREE (Monday – Friday 8:00am – 8:00pm, Saturday, Sunday & Bank Holidays 11:00am – 8:00pm) or see this Get Help section.

    Outside of these hours call the National Domestic Violence Helpline on 0808 2000 247 available 24 hours a day, 7 days a week

    In an emergency call 999.


  • If you’re struggling with your mental health or need someone to talk to:

  • Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone) or email jo@samaritans.org.

  • Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

  • Shout. If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

  • The Mix. If you're under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.

  • Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.

  • If you’re 11-25 and thinking about / have run away from home, call Safe@Last on 0114 278 7152 or by emailing safeatlast@depaulcharity.org.uk


  • If you are homeless, at risk of homelessness or are unsafe in your home, call Shelter on
    0808 800 4444. Monday to Friday, 8am - 8pm | Weekends and bank holidays, 9am - 5pm.

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